一是职业素养
One is professionalism
职业素养是指职业内在的规范、要求以及提升,是在职业过程中表现出来的综合品质,包含职业道德、职业技能、职业行为、职业作风、职业意识规范,职业素养包括工作态度、工作道德、工作技能,高标准、严要求,把保安工作当成自己的事业来干,以诚信的精神对待职业,严格遵守公司的规章制度和职业规范,沉着应对工作中遇到的困境。加强学习和修养,学以致用,把知识和职业品德转化为素质能力。
Occupation occupation literacy refers to internal norms, requirements and enhance the comprehensive quality, is manifested in the process of the occupation, occupation morals, occupation skills, including occupation behavior, occupation style, occupation consciousness standard, occupation accomplishment including work attitude and work ethic, work skills, high standards and strict requirements, the security work as their own the occupation career to do, treat the spirit of good faith, strictly abide by the company rules and occupation standard, calmly work difficulties encountered. Strengthening study and cultivation, learning to use, and transforming knowledge and professional morality into quality and ability.
二是文化素质
Two is the cultural quality
知识是第一生产力,当今是一个知识时代,社会文化科技繁荣发展,通过学习不断给自己充电和进步,使自己适应社会发展要求。特别是职业内的每一个细节都包含着一种保安服务文化现象,这种保安服务文化现象需要用职业理论加以诠释,更需要在实践中进行归纳整理和升华,这个过程本身就是学习,就是对职业文化的感悟和传承。
Knowledge is the primary productive force. Nowadays, it is a knowledge era. Social culture and technology develop vigorously, and constantly recharge and improve themselves through learning, so that they can adapt themselves to the requirements of social development. Especially the details of each occupation within the security service contains a cultural phenomenon, this cultural phenomenon needs to use the security service occupation theory to interpret, to collate and sublimation in practice, the process itself is learning, is the cultural inheritance and occupation sentiment.
三是军体素质
Three is the military quality
在保安员执勤过程中,不论是门岗、巡逻、守护、押运,还是临时性的保安勤务,对保安员的基本要求就是岗容岗姿严谨,站有站相、坐有坐相,这些基本的职业素养是在平时训练中养成的。所以,保安骨干应对队列、三种步伐、三种转法、敬礼、交接岗、擒敌拳等基本军体技能了如指掌,要在平时的训练中传授给保安员。保安员是一把尺子,从保安员的身上能折射出骨干的军体素质能力。
The security guards on duty in the process, whether it is the gate, patrol, guard, escort, and temporary security service, is the basic requirement to the security guard Gang Gang holding posture is rigorous, stand, sit, these basic occupation literacy is to develop in peacetime training in. So, the security backbone queue, three steps, with three kinds of transfer method, transfer Qingdiquan salute, gang and other basic military skills well, to teach the security guards in peacetime training. The guard is a ruler, can reflect the backbone of the military ability from the security guards of the body.
四是业务素质
Four is the quality of business
近几年,保安服务业务不断拓展,保安骨干至少要熟悉本身承担的保安服务业务,包括勤务方案制定与执行、突发事件预案执行与演练、客户单位防范重点部位、防火、防盗、防爆、防抢、防自然灾害事故等,这些都是保安服务基础内容。熟练的业务是做好客户单位安全防范工作的基础,在实践中具有实战性,通过实战不断完善丰富业务理论,力促业务过硬、业务优良。
In recent years, the security services continue to expand, at least to be familiar with the security backbone for security services, including service program development and implementation, the implementation of plans and drills, emergency units to prevent customers of key parts, fire prevention, anti-theft, explosion-proof, preventing robbery, natural disasters and accidents, these are the basis of security services content. Skilled business is the basis for the safety precaution of customer units. It is practical in practice, and constantly enriches business theory through actual combat, and promotes business excellence and business excellence.

五是技能素质
Five is the skill quality
技能素质主要是指与做好客户单位安全防范工作相关的实战知识,如:队伍整体指挥协调、突发情况现场维护、火灾扑救、排查可疑物品、排查可疑人员、围堵抓获嫌疑人、自然灾害处置等。每一个环节既要从理论上熟能生巧,又要在实践中不断演练,一方面检验自己技能素质,提高自身指挥能力,另一方面提升保安员的安全防范意识,消除安全防范工作的“真空”地带。
Skill quality mainly refers to do security work and customer related practical knowledge, such as: the overall command and coordination, emergency on-site maintenance, fire fighting, investigation of suspicious items, investigation of suspicious persons, containment of the arrested suspects, natural disaster disposal etc.. Every link should not only practice from theory to practice, but also constantly drill in practice, on the one hand, test its skills and qualities, improve its command ability, and enhance security awareness of security guards, and eliminate the "vacuum" zone of safety precautions.
六是管理教育素质
Six is the quality of the management of Education
管理教育是一门艺术,“管”是在带队过程中的动态行为,按照规章制度时时对保安员着装、举止、执勤等一些日常行为进行纠正,“理”是带队过程中的理性行为,讲究管理方法正确、管理规范科学、效果显著。教育工作是思想政治工作的灵魂,一支队伍的号召力、凝聚力、战斗力,总是与教育工作千丝万缕。所以,保安骨干具备管理教育素质是带好队伍的关键。
Management education is an art, "tube" is a dynamic behavior in leads in the process, in accordance with the rules and regulations from time to time to correct the security guards on duty, dress, manners, daily behavior, "the principle" is the rational behavior led process, pay attention to the correct management, compliance management, Fan Kexue effect. Educational work is the soul of Ideological and political work, and the appeal, cohesion and fighting capacity of a team are always with educational work. Therefore, the key to carrying out a good team is to have the quality of the management education.
七是职业礼仪素质
Seven is the professional etiquette quality
礼仪是下到保安员上到一支队伍形象的载体,不同的职业有不同的职业礼仪,保安职业礼仪主要包括服装礼仪、体姿礼仪、动作礼仪、公共礼仪、文明用语礼仪。如:执勤时按规定着装、岗姿岗容严谨、敬礼动作规范、说话态度和蔼、在公众面前有礼有度、平等待人、文明用语等。保安职业礼仪的主要作用是尊重作用、约束作用、教育引导作用、调解作用。掌握和了解保安职业礼仪,是塑造保安职业形象,维护保安服务业良好声誉的重要途径。
Etiquette is the carrier that goes down to the security guard to a team image. Different occupations have different occupational etiquette. Security occupation etiquette mainly includes clothing etiquette, posture etiquette, movement etiquette, public etiquette, civilized language etiquette. For example, when you are on duty, you should dress according to the rules, be strict in postures, strict in your manners, be polite in speaking, be polite in public, treat people equally, speak in civilized language, etc. The main function of security professional etiquette is respect, restraint, educational guidance and mediation. To master and understand the occupational etiquette of security is an important way to build a security professional image and maintain a good reputation in the security service industry.
八是良好的沟通能力
Eight is good communication ability
保安骨干是保安公司和客户单位之间的桥梁和纽带,除了要完成正常的队伍管理工作以外,还要就保安服务工作涉及到一些问题适时与客户单位领导进行沟通,倾听客户单位的意见和建议,通过沟通使客户单位理解保安服务工作、支持保安服务工作,形成工作上的默契与配合。沟通能力本身就是一种素质,说话没条理、交流问题没观点、阐述问题又哕嗦,往往给客户单位留下不好的印象,甚至影响到整个队伍形象。
Security is the backbone of the bridge and link between the company and the customer security unit, in addition to the normal completion of team management work, but also the work of the security services involves some problems timely communicate with the customer unit leaders, listen to the opinions and suggestions of the customer unit, by the customer understand security services and support the work of the security services. With the formation of the tacit understanding. Communication itself is a kind of quality, no problem, no organized exchange views, discuss and Hui Suo, often to the customer unit leave a bad impression, even affect the whole team image.
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